SHIPPING & RETURNS

If you’d like a different size or another style, please send an email to info.mmkd@gmail.com with your order #XXXXX to notify us of your request. We will get back to you within 48 hours. We kindly ask you to DO NOT proceed with a return without reading the policy first. Contact us in all cases in order to ensure the validity of your return.

 

 

 

• You will be responsible for arranging and paying for your own shipping costs for returning your item. 

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• Our policy lasts 3 days. If 3 days have gone by since you receive the product, unfortunately, we can’t offer you a refund or exchange.

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• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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   In below situations no returns are granted

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• Any item with obvious signs of use.

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

• Any item that is returned more than 3 days after delivery.

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  Refunds (if applicable) 

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• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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• Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned. All items found under the following collections are not eligible for refunds/returns: Deals, Last Units, The Outlet.

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• If you decide to cancel your order and ask for a refund, it is important to know that if you cancel after 48 hours from the moment you had placed your order, we are going to charge 20% out of the total order value to cover processing costs.

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• Due to the fact that the threads we use for manufacturing is natural, color and texture may vary in comparison to the pictures. Please keep in mind that this is not a mistake, it is the compromise of creating handmade products that depend on natural materials.

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•  If you have any questions, please contact us at info@barcelonahm.com or WhatsApp us at +91 9560444110. Please do not proceed with the return if you have any doubt.

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